(Many thanks to Charles D. who contributed this post)

Occasionally, you might try to print a document only to have the printer sit idle, taunting you with it’s quiet defiance.

The year is almost over (yippee!) and computer resources like ink and paper are sometimes harder to find. So, before trying to print again, and again, and, for those of you who are especially determined, even a third time, please check the print monitor to determine the printer status.

After hitting print the first time, the printer icon will display in your task tray in the lower right side of your window. It looks like a tiny, little printer. You probably need clear the queue of all earler print jobs.

To clear the queue:

1. Double-click the print monitor icon in the task tray. A list of items in the queue will display
2. Highlight the top job in the queue
3. Select Document Menu/Pause
4. Highlight the second job listed in the queue
5. Select Document Menu/Cancel
6. Repeat steps 4 and 5 until only the first (paused) job is left in the queue
7. Highlight the last last (paused) job and select Document Menu/Cancel

If you are still experiencing printing problems:

1. Unplug your computer for at least 60 seconds
2. Plug it back in
3. Restart your computer

If you still cannot print, please submit a Help Request and our TSSPEC will be there to help ASAP!